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Company Overview

Established in 2013 Arcigee is a national executive search consulting firm and one of the fastest growing independent executive search firms in Indonesia. The firm has delivered highly qualified candidates to fill its Clients needs for strategic hires from mid management to the executive level across all functional disciplines. Arcigee Headhunter Indonesia aim for building a partnership that grows into a relationship, our focus is to support our Clients to grow their business.

Customer Support For Distributor Company

07 February 2019

Compulsary Requirement :

  • Female
  • Degree
  • Min experience 5 year(s)

Requirement & Responsibility :

Requirements:

  • BA or BS degree or equivalent in any major.
  • 5+ years of professional work experience as a customer support
  • Fluent in English is a must.
  • Able to speak Korean is a plus.

Responsibilities:

  • Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution
  • Recommend potential products by collecting customer information and analyzing customer needs
  • Prepare reports by collecting and analyzing customer information
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
Job Level : Senior Staff
Job Function : Customer Service
Location : Jakarta Selatan, DKI Jakarta
Job Type : Full Time
Salary : Negotiable

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